Orders received by 12:00 pm Monday to Friday will be dispatched same day.
Orders received after 12:00pm will be dispatched the next business day.
Orders received on the weekend or a public holiday will be dispatched on the next business day.
Please note we cannot deliver to PO boxes or Locked Bags.
In Australia we use Australia Post and Fastway Couriers; you can expect to receive your item within 3 working days, subject to area zone.
For International shipments we dispatch as above, but please allow 14 days for delivery. Delivery time frames can vary subject to various factors outside of our control.
TAX & DUTIES
Any customs or import duties levied once the package reaches its destination country and additional charges for customs clearance etc must be paid for by the recipient. We have no control over these charges and cannot predict what they might be. Customs policies vary widely from Country to Country; you may want to contact your local customs office for further information. In rare occasions custom agents may delay delivery of some packages.
By law, we must declare all items at their full price and cannot alter this amount to decrease international custom fees.
If you refuse a shipment from HRD Engineering Pty Ltd (hrd-apparel.com), you are responsible for the original shipping charges, any import fees that are incurred on the package, and the cost of returning the package to hrd-apparel.com
This amount will be deducted from your merchandise refund. In the instance that the return fee exceeds the amount of the merchandise plus shipping costs, the package will be abandoned and you will not be refunded.